Warranty:

One year warranty on all products, does not apply to free accessories/products.

If your item has broken/damaged within the warranty period, please contact our support via For Sweden & Norway: info@nordnavi.se , For Rest of the countries: info@nordnavi.com .

Nordic Navigation AB sells all products with a one-year warranty. The invoice/receipt that comes with the package is your warranty certificate. The product warranty applies to malfunctions that occur within one year from the time of purchase, handling errors or setting errors are not covered. In the event of a handling error or incorrect connection, examination costs are charged, this also applies when the error has not been ascertained or when the error was caused by the customer.

Errors due to own changes to the product’s function and appearance, such as rebuilding, upgrading or other configuration of the product, are not covered. The guarantee does not cover transport or travel costs. In the event of a dispute, we follow the decision of the General Complaints Board.

Return for repair is free within one year (We Nordic Navigation AB and the buyer pay the return cost/shipping cost to each other within the warranty period).

If it turns out to be a handling error or if the product is flawless, the customer is charged from SEK 500 for the test work. To avoid unnecessary complaints, we refer to the support number of the manufacturer or general agent. We are not responsible for costs that may arise due to a defective item.

Right of withdrawal/ right of withdrawal:

If you are not satisfied with the product, you can return it within 14 days and get your money back. In order to return an item, the product and product packaging must be in unaltered condition (as when you purchased it). If the product is damaged or lost due to your carelessness, you lose the right of withdrawal according to the Distance and Home Sales Act. According to the same law, you as a customer are responsible for the return shipping for returns. According to the Distance and Home Sales Act, you as a consumer have a 14-day right of withdrawal.

Packages must be sent to the following address:

Nordic Navigation AB
Tureberg Allé 27
19164 Sollentuna Sweden

Phone: +46 072 903 9033

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